Check out our new Patient Portal. From there you can request refills, request an appointment, pay your bill, and send a message to the medical staff. You can also review test results.
Ask the staff about getting your account setup. Once you have your ID and password simply click the link above and you will be re-directed to our patient portal.
The Center for Disease Control (CDC) is suggesting that all adults over the age of 65 receive an additional pneumonia injection. The injection, Prevnar 13 can be administered if you have already received the standard pneumonia injection or if it is your initial injection.
Adults 65 years or older and have not previously received Prevnar, they should receive a dose first, followed 6 to 12 months later by the standard pneumonia injection (PCV 23). If you have already received the PCV 23, the patient must wait one year before receiving the Prevnar.
Dr. Robertson and staff will ask if you would like the appropriate injection during your scheduled office visit. Insurance companies are covering this cost, so there is no financial obligation to the patient. If we fail to ask if you would like to receive the Prevnar, please bring it to our attention.
EFFECTIVE JANUARY 1, 2014, THE OFFICE STAFF WILL HAVE THE ABILITY TO GO ONLINE AND VERIFY YOUR REAL-TIME DEDUCTIBLE STATUS AND INSURANCE ELGIBILITY. THIS WILL ENABLE US TO COLLECT YOUR DEDUCTIBLE AT THE TIME OF YOUR OFFICE VISIT IN ADDITION TO YOUR COPAY. INCLUDED ARE ALL HIGH DEDUCTIBLE AND HSA PLANS THAT ARE BECOMING MORE COMMON WITHIN THE INSURANCE INDUSTRY.
MEDICARE PATIENTS AND MEDICARE ADVANTAGE PATIENTS WILL BE RESPONSIBLE FOR THEIR DEDUCTIBLES AS MANDATED BY THE GUIDELINES OF THEIR RESPECTIVE PLANS.
PATIENTS PRESENTING FOR AN OFFICE VISIT WILL HAVE THIS INFORMATION CHECKED THROUGH THE ONLINE PROCESS. THIS ESTIMATION OF PAYMENT WILL BE EXPECTED UPON YOUR CHECK IN. PLEASE BE PREPARED WITH THE APPROPRIATE PAYMENT. ACCEPTABLE FORMS OF PAYMENT ARE: CASH, CHECK, OR VISA/MASTER CARD.
IT IS POSSIBLE THAT YOU WILL RECEIVE A STATEMENT FOR OTHER SERVICES PROVIDED THAT DAY, FOR EXAMPLE BLOOD WORK OR INJECTIONS. SUBSEQUENT PAYMENTS CAN BE PAID ONLINE BY UTILIZING THE "ONLINE BILL PAY" LINK ON THIS WEBSITE.
YOU ALSO HAVE THE OPTION OF RECEIVING YOUR STATEMENTS ELECTRONICALLY.
IF YOU HAVE ANY QUESTIONS, PLEASE ASK TO SPEAK WITH CHRISTY.
Online Bill Payment
Welcome to ZPay, our new online bill payment system. Using this method, you can avoid filling out envelopes, cost of the stamp, and mailing the statement to the office. ZPay is safe and convenient.
Enter the patient name. Entering the account number and date of birth are optional but appreciated. The account number is displayed on your statement.
Enter your credit card information.
Enter the payment amount.
Your payment will be processed and a confirmation generated.
Your payment will be posted to your account within 24-48 hours.
Please visit our other services on the website www.maryrobertsonmd.com. You can now request appointments, prescription refills, and ask general questions and receive an email response. This is a 24/7 tool you can utilize and eliminate the phone tag game.
Questions about Lab Tests?
If you have questions about the labs being ordered in the office, Lab Tests Online provides helpful information on understanding clinical lab tests that are part of routine care as well as diagnosis and treatment of a broad range of conditions and diseases. >> Visit labtestsonline.org
Confusion continues to swirl about regarding the health exchanges in the state of Indiana. Anthem is the only commercial health exchange entity in the state. There have been increased opportunities within the Medicaid system that are being managed by the Federal government, not the state. Dr. Robertson is not accepting new Medicaid patients. Dr. Robertson chose not to participate in the new Anthem exchange system due to contractual difficulties. She is considered out of network with the new Anthem exchange program. Anthem will cover the amount based on your policy and the patient will be responsible for the balance incurred.
The flu vaccine is now available in our office.
Dr. Robertson recommends that people be vaccinated beginning in October so that the vaccine can offer the best coverage for the upcoming influenza season.
No appointment is required when you do decide to be vaccinated. We recommend that you come in between 8:00 and 9:00am to avoid long wait times.
We also recommend receiving your flu shot in our office rather than another facility so that we can provide appropriate follow-up care in the rare event of an allergic reaction.
Shingles and Zostavax vaccination
Shingles is caused by the same virus that causes chickenpox. Once you have had chickenpox the virus can stay in your nervous system for many years. Zostavax is a vaccine that is used for adults 50 years of age or older to prevent shingles. Dr. Robertson will discuss whether the Zostavax vaccine is appropriate for your individual healthcare. For more on Zostavax and shingles, please visit our Patient Page section on the website.
The Internal Medicine Office of Southeastern Indiana would like to suggest a few informative websites that you may find helpful. Click here.
Internal Medicine of Southeastern IN
Dr. Mary Robertson
1088 N State Road 229
Batesville, IN 47006