EFFECTIVE JANUARY 1, 2014, THE OFFICE STAFF WILL HAVE THE ABILITY TO GO ONLINE AND VERIFY YOUR REAL-TIME DEDUCTIBLE STATUS AND INSURANCE ELGIBILITY. THIS WILL ENABLE US TO COLLECT YOUR DEDUCTIBLE AT THE TIME OF YOUR OFFICE VISIT IN ADDITION TO YOUR COPAY. INCLUDED ARE ALL HIGH DEDUCTIBLE AND HSA PLANS THAT ARE BECOMING MORE COMMON WITHIN THE INSURANCE INDUSTRY.

MEDICARE PATIENTS AND MEDICARE ADVANTAGE PATIENTS WILL BE RESPONSIBLE FOR THEIR DEDUCTIBLES AS MANDATED BY THE GUIDELINES OF THEIR RESPECTIVE PLANS.

 PATIENTS PRESENTING FOR AN OFFICE VISIT WILL HAVE THIS INFORMATION CHECKED THROUGH THE ONLINE PROCESS. THIS ESTIMATION OF PAYMENT WILL BE EXPECTED UPON YOUR CHECK IN. PLEASE BE PREPARED WITH THE APPROPRIATE PAYMENT. ACCEPTABLE FORMS OF PAYMENT ARE: CASH, CHECK, OR VISA/MASTER CARD.

 IT IS POSSIBLE THAT YOU WILL RECEIVE A STATEMENT FOR OTHER SERVICES PROVIDED THAT DAY, FOR EXAMPLE BLOOD WORK OR INJECTIONS. SUBSEQUENT PAYMENTS CAN BE PAID ONLINE BY UTILIZING THE "ONLINE BILL PAY" LINK ON THIS WEBSITE.

YOU ALSO HAVE THE OPTION OF RECEIVING YOUR STATEMENTS ELECTRONICALLY.

 IF YOU HAVE ANY QUESTIONS, PLEASE ASK TO SPEAK WITH CHRISTY.

 

Online Bill Payment

Welcome to ZPay, our new online bill payment system. Using this method, you can avoid filling out envelopes, cost of the stamp, and mailing the statement to the office. ZPay is safe and convenient.

How to use ZPay:

  1. Clink on the link to ZPay
  2. Enter the patient name. Entering the account number and date of birth are optional but appreciated. The account number is displayed on your statement.
  3. Enter your credit card information.
  4. Enter the payment amount.
  5. Click next.
  6. Your payment will be processed and a confirmation generated.

Your payment will be posted to your account within 24-48 hours.

That’s it!

Please visit our other services on the website www.maryrobertsonmd.com. You can now request appointments, prescription refills, and ask general questions and receive an email response. This is a 24/7 tool you can utilize and eliminate the phone tag game.

Questions about Lab Tests?

If you have questions about the labs being ordered in the office, Lab Tests Online provides helpful information on understanding clinical lab tests that are part of routine care as well as diagnosis and treatment of a broad range of conditions and diseases. >> Visit labtestsonline.org

Dr. Robertson recently attended the American College of Physicians annual conference where the latest updates for internal medicine were discussed. The three day event covered several topics including diabetes management, immunization guidelines, medication interactions, cardiology, infectious diseases, hypertension, and pulmonary issues. The knowledge acquired will be utilized in our patient care to insure they are receiving the latest in medical management.

Confusion continues to swirl about regarding the health exchanges in the state of Indiana. Anthem is the only commercial health exchange entity in the state. There have been increased opportunities within the Medicaid system that are being managed by the Federal government, not the state. Dr. Robertson is not accepting new Medicaid patients. Dr. Robertson chose not to participate in the new Anthem exchange system due to contractual difficulties. She is considered out of network with the new Anthem exchange program. Anthem will cover the amount based on your policy and the patient will be responsible for the balance incurred.

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Office News

Shingles and Zostavax vaccination

Shingles is caused by the same virus that causes chickenpox. Once you have had chickenpox the virus can stay in your nervous system for many years. Zostavax is a vaccine that is used for adults 50 years of age or older to prevent shingles.  Dr. Robertson will discuss whether the Zostavax vaccine is appropriate for your individual healthcare. For more on Zostavax and shingles, please visit our Patient Page section on the website.


The Internal Medicine Office of Southeastern Indiana would like to suggest a few informative websites that you may find helpful.  Click here.

    Internal Medicine of Southeastern IN

    Dr. Mary Robertson
    1088 N State Road 229
    Batesville, IN 47006
    (812) 933-1858